Customer care
one call
at a time.
We run the call centres behind leading Australian telcos — handling the inbound calls, outbound campaigns, chats and support that keep customers connected. Come join the team that picks up.
Customer support, done right
We are a dedicated team committed to delivering high-quality customer support and comprehensive administrative solutions for an Australian telecommunications company. With a strong focus on efficiency and customer satisfaction, we play a key role in ensuring seamless day-to-day operations.
Our team manages a wide range of customer inquiries, providing prompt and effective assistance while resolving technical issues with accuracy and care. In addition, we handle essential back-office functions that support business continuity and operational excellence.
Driven by a customer-centric approach, we strive to enhance the overall customer experience while maintaining the highest standards of professionalism, reliability, and service delivery.
Our people — what makes them special
Our strength lies in our people. At Moose Technology, we foster a team that is:
Customer-first
Everything we do is driven by delivering simple, effective solutions and exceptional experiences for our customers.
Collaborative and transparent
We work openly, share ideas, and support each other to achieve the best outcomes.
Agile and solutions-focused
We move quickly, embrace change, and focus on making things happen.
Accountable with ownership
Our people take pride in their work, own their outcomes, and follow through.
Driven to simplify
We cut through complexity to create clarity — for our customers and each other.
Inclusive and empowering
We value diverse perspectives and create an environment where everyone can contribute and grow.
People who want to make an impact
We look for people who are proactive, curious, and motivated to make an impact — individuals who thrive in a fast-paced environment, take ownership, and are passionate about helping customers succeed.
Connecting people, improving lives
Our mission is to deliver exceptional customer support and dependable administrative solutions that enhance operational efficiency and elevate customer satisfaction.
We are committed to resolving inquiries with accuracy and timeliness, enabling seamless business processes, and fostering trust through consistent, high-quality service.
Guided by our purpose of connecting people and improving lives, we strive to create meaningful experiences for every customer we serve.
Our values
Five principles that shape how we work, support each other, and show up for every customer.
Customer Delighters
Helping people, one exceptional experience at a time.
Excellence Mavericks
Raising the bar with innovative outcomes.
Collaboration Champions
Joining forces to achieve more.
Integrity Warriors
Standing strong with honesty, transparency, and respect.
Lifelong Learners
Embracing a culture of continuous growth and learning.
Trusted by leading brands
Our office & work environment
We've designed our workplace to reflect how we work best.
Convenient location
Our office is easily accessible, with close proximity to public transport to make commuting simple.
Structured and supportive working model
Clear expectations and consistency help you stay focused and maintain balance.
Collaborative, modern workspace
An open environment that encourages teamwork, idea-sharing, and innovation.
People-first culture
We prioritise wellbeing, open communication, and creating a space where you can do your best work.
Moose Technology HQ
International Financial Hub (CBD)
Newtown, Chakpachuria
Kolkata, West Bengal 700159
Like the sound of it?
Send us your resume along with a short note on the role you're after — customer support, operations, team lead, or something else. Tell us a bit about yourself and we'll be in touch.